Privacy Policy

Vihaan Web Solutions Pvt. Ltd. (“CouponzGuru,” “we,” “our,” or “us”) operates the CouponzGuru UAE website for customers from the UAE and other GCC regions at www.couponzguru.ae. CouponzGuru(UAE & other GCC countries) is a coupon and savings website that provides users with access to verified offers, deals, and promotional coupon codes, and other related information about shopping. We may also participate in affiliate marketing programs, which means we may earn a commission when real online shoppers make purchases through certain links and/or coupons on our website.

This Privacy Policy applies to the personal data/information collected through the CouponzGuru(UAE & other GCC countries) website and related services, platforms, communications, or APIs, provided by Vihaan Web Solutions Pvt. Ltd.

This policy also applies to users in the GCC regions:

• Bahrain

• Kuwait

• Oman

• Qatar

• Saudi Arabia

• UAE(United Arab Emirates)

The privacy rights and requirements applicable to you may differ depending on your country of residence and the type of information/data collected.

This Privacy Policy does not apply to 3rd Party platforms, products, services, and applications that may be linked from our website. These third-party platforms operate independently and have their own policies. By using our services, you acknowledge that you have read and understood this policy.

Depending on how you use the CouponzGuru(GCC) website, we may collect information such as the following:

• Contact Information: Information like your full name and email address.

• Technical Information: Browser details, IP address, OS(Operating System), device type, device identifiers, and other technical details.

• Usage information: This includes pages that you visited, links that you’ve clicked, searches on our website, coupon codes used, and other referral information.

We may also collect information provided by you when you contact us for support when purchasing through CouponzGuru(UAE & other GCC countries). We may also receive and collect information from business partners, affiliate networks, advertising providers, analytics providers, and publicly available information. This data can also be combined and used with the information we already have. We would be unable to provide you with some services if you don’t provide it, to comply with legal obligations.

We may use the collected information for purposes including:

• We may use the collected information for purposes including:

• Providing, operating, maintaining, and improving the CouponzGuru(GCC) website.

• Complying with legal obligations such as applicable laws, regulations, government requests, and other legal processes.

• Providing feedback and responding to questions or customer support.

• Communicating with users(you) about CouponzGuru’s services and the website.

• To understand how users from the GCC region are using our platform.

• Sending marketing and promotional communications where permitted by applicable law.

• Measuring the website performance by monitoring analytics.

• Monitoring and tracking affiliate referrals and qualifying transactions.

• Enforcing our terms, policies, and other agreements.

• To protect the platforms from cyber threats and other online frauds.

• To protect our rights, property, services, users, and others.

We may use cookies and tracking technologies to operate and improve our CouponzGuru (GCC) platform, use them to keep users signed in, and remember their preferences. Other analytics tools could be used to understand user behaviour, shopping trends, and consumer demand.

We use trusted third-party service providers to assist the daily operation and improvement of our CouponzGuru UAE(GCC) website. This includes tools and websites for hosting, communications, and analytics. These services may process personal information on our behalf where necessary to provide the services, subject to contractual and legal safeguards.

We may also disclose personal information to 3rd parties wherever necessary to comply with applicable law, respond to legal requests, prevent online threats, and manage other legal processes.

We may retain your information/data for as long as necessary to fulfill the purposes described in this Privacy Policy before it is anonymised or deleted.

Our platform is not intended to knowingly collect personal information from children in violation of applicable law.

Where applicable law requires parental or guardian consent before collecting or processing a child’s personal data, we will take the steps to obtain the required consent. Make sure you contact us if you believe a child has provided personal information unlawfully so that we can look into the situation and delete the data where appropriate.

You may have certain rights depending on your country of residence and privacy laws applicable to you. Some of the rights may include:

• Right to Access: Request data about the personal information that we hold or process about you.

• Right to Correction: Request rectification of incomplete or inaccurate information about you.

• Right to Deletion: Request erasure/deletion of personal information where permitted by applicable law.

• Right to Data Portability: Where applicable, request machine-readable copies of your data.

• Right to Object: Request to opt out of processing activities where applicable.

• Right to Restriction: Request for limiting how we use and process your information in certain circumstances.

• Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent for legal requirements.

The availability, scope, and conditions of these rights may vary between GCC countries and could be subject to legal exceptions and verification requirements. You can submit a privacy request by contacting us via admin@couponzguru.com. We will acknowledge your request within 5 business days and reach back to you within 30 days or in a shorter duration as required by applicable law.

We manage and process personal information in accordance with applicable privacy and data protection laws in the GCC countries in which CouponzGuru’s services are offered. The following table sets out the legal bases we generally rely on:

Privacy contact: We have not appointed a formal DPO but have designated a responsible person for overseeing privacy compliance. See point number 13 for 

We have implemented reasonable measures for organizational security to safeguard against unauthorized access and disclosure of sensitive data.

We ensure that the information has adequate security measures under applicable law by taking reasonable steps when it’s being transferred across borders.

Reach out to us at the following email or postal address if you have any questions about this Privacy Policy:

Email: admin@couponzguru.com

Privacy requests: admin@couponzguru.com

Postal address: Office No.401, Lunkad Realty, Sky Vista, MHADA Colony, Viman Nagar, Pune, Maharashtra 411014.

We may update or change the privacy policy from time to time. At that time, we will also be updating the effective date at the top of the page and provide notice where required.

The following provisions supplement this Privacy Policy and apply where the relevant law governs your relationship with us.

Saudi Arabia: Personal Data Protection Law(PDPL)

CouponzGuru (GCC) processes personal data in accordance with Saudi Arabia’s PDPL(Personal Data Protection Law). Individuals may have the right to access their personal data, rectification, deletion, and withdrawal of consent, and other rights under PDPL.

We will comply with the requirements concerning children’s personal data under the PDPL and its regulations, wherever applicable. Reasonable steps will be taken by CouponzGuru(GCC) to obtain the required consent to collect children’s personal data through parents or available legal guardians.

United Arab Emirates(UAE): Federal Decree-Law No. 45 of 2021

We process personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 for protecting and collecting the personal data of our UAE-based shoppers. Individuals may have the right to request access, correction, removal, restriction, or to object to certain processing or information, subject to applicable laws.

We will comply with applicable UAE laws concerning children’s personal information/data, such as the Federal Decree Law No. 45 of 2021 and the Federal Decree by Law of 2025. CouponzGuru(GCC) will apply the safeguards and consent requirements required by applicable UAE laws.

Qatar: Personal Data Privacy Protection Law

We process personal data in accordance with Qatar Law No. 13 of 2016 on Protecting Personal Data Privacy. Wherever applicable, individuals may have rights to request access, rectification, objection, and deletion depending on the applicable laws. We retain personal data for as long as necessary for the specified purpose.

Personal Data Protection Law in Bahrain

In accordance with Bahrain Law No. 30 of 2018 issuing the Personal Data Protection Law and other applicable laws, CouponzGuru processes the personal data collected. Wherever applicable, individuals may have rights concerning access, correction, erasure, objection, and withdrawal of consent.

Data Privacy Protection Regulation in Kuwait

CouponzGuru processes personal data in accordance with applicable privacy and data protection requirements in Kuwait, including the Data Privacy Protection Regulation issued by the Communication and Information Technology Regulatory Authority(CITRA). Individuals may have rights concerning the collection, use, storage, and disclosure of sensitive and personal information.

Oman: Personal Data Protection Law

CouponzGuru processes personal data in accordance with Oman’s Personal Data Protection Law issued under Royal Decree No. 6/2022, its Executive Regulations issued by Ministerial Decision No. 34/2024, and various other applicable laws. We will also comply with applicable requirements regarding consent for collecting data. Depending on the situation, individuals may have rights to access, rectification, control, and erasure of their collected personal information/data, subject to applicable laws in Oman.

Data Breach Notification

We will take sufficient measures to notify the relevant supervisory authority and the affected individuals in the event of a personal data breach where required by applicable breach-notification law in the relevant GCC jurisdiction.

Sub-Processors

We may use third-party service providers and sub-processors to provide services including cloud hosting, transactional emails, payment processing, customer support, or analytics tools. We may also use third-party services for advertising, marketing, and affiliate tracking. The sub-processors are each bound by a written contract for security and confidentiality reasons. Wherever required by the Data Processing Agreements, an advance notice will be provided for new sub-processors.